Which shipping carriers or tracking formats are accepted?
All orders on Tophatter must ship with tracking. Only orders tracked to the point of delivery with valid tracking will be eligible for seller protection:

Starting September 14th, 2018, sellers whose majority of shipments originate in China must ship with Tophatter Express, S.F. Express or S. F. International .

Recommend and Reliable Carriers:

  • U.S. Postal Service (USPS)

  • China EMS
  • UPS

  • FedEx

  • Australia Post

  • DHL eCommerce / DHL Global Mail

  • DHL Global Mail Asia

  • S.F. Express

  • S.F. International

  • UBI Logistics Australia

  • Tophatter Express

  • Yodel Domestic (For UK orders)


Other carriers (NOT RECOMMENDED):

  • Canada Post

  • China Post (Not acceptable for US orders)

  • EMPS Express

  • EUB

  • German Post DHL

  • Hong Kong Post

  • India Post (International)

  • Korea Post

  • Lasership

  • Malaysia Post EMS / Poslaju

  • OnTrac

  • Singapore Post

  • Taiwan Post

  • UPS Mail Innovations

Orders shipped with other carriers and/or orders that cannot be tracked through to delivery will not qualify for Seller Protection.