Which shipping carriers or tracking formats are accepted?
All orders on Tophatter must ship with tracking. Only orders where tracking can be validated and tracked up to the point of delivery will be eligible for seller protection:
  • USPS
  • China EMS
  • DHL Global Mail
  • UPS
  • SF Express
  • FedEx
  • UPS Mail Innovations
  • Postnl - International
  • DHL Global Mail Asia
  • China Post (not available for US buyers)
  • Canada Post
  • Hong Kong Post
  • SF B2C
  • Australia Post
  • UBI Logistics

Orders shipped with other carriers and/or orders that cannot be tracked through to delivery will not qualify for Seller Protection.