Payment will be disbursed after delivery of the item has been confirmed.

How to get started:
Click Sell and complete the form. 

How do I receive payments?
If you are based in the US, we payout directly to your US bank account via ACH.  If you are based outside of the US, you can withdraw funds to your local bank account or to a Mastercard prepaid debit card.  We have partnered with 3rd party providers to make payouts simple and easy.

How seller fees work:
When a buyer pays you, Tophatter automatically deducts seller fees from the payment before it is paid to you, so you don’t need to pay those fees later.  To view the fees for an item, go to the Manage page under Orders and click the View Fees option on the menu next it.  Fees that cannot be deducted will be deducted from the next payout.

Processing fees:
Each payment incurs a processing fee of 2.9% + 30 cents per transaction.

When to ship items:
Please ship the item as soon as the order status is Paid on the Manage page under Orders.  This means the buyer has successfully paid and there is no need to wait to ship.

How Seller Protection works:
It's simple! Just ship with a valid tracking number to the mailing address provided by the buyer, and you will be covered by Seller Protection against all "item not received" claims.

When are payments made to sellers?:
Sellers will receive payment every 60 days. Payouts occur twice a month on the 1st and the 16th of the month (or the next following business day). Orders are paid out after delivery of that item has been confirmed. Visit the How does payment on delivery work? FAQ for more details.
 
How you can refund buyers:
Visit the How do I Process a Refund? FAQ for details. 

I live outside of the United States and I don't have a US bank account.  How can I receive payment?
Tophatter has partnered with Payoneer to allow sellers outside of the United States to withdraw funds to your local bank account or to a prepaid Mastercard debit card.  
Payoneer enables global businesses to pay sellers by facilitating seamless, cross-border payments in more than 200 countries and 100 currencies.


 

当买家确认收货后,您将会收到您的货款。



如何开始:
点击’ Sell’ 填写表格。

 

我将如何收到货款?

如果您位于美国,我们将通过ACH直接支付到您的银行账户。如果您位于美国境外,您可以将资金提取到您本地的银行账户或万事达借记卡,我们与第三方供应商合作,使支付变得简单和容易。

 

卖家如何支付费用:

当买家付款给您时,Tophatter会在给您的货款中自动扣除卖家费用,因此您后面不需要再支付。如需查看物品的费用,请到订单下的管理页面,点击旁边菜单的“View Fees”,未能扣除的费用会在下一次放款中扣除。

 

手续费:
每笔交易的手续费为2.9% + 30美分。

 

发货时间:

请到订单下的管理页面上,在订单状态为已付款后立即发货。这意味着买家已经成功支付不需要再多做等待。

 

卖家保护政策:

很简单!只需要提供寄往买家收货地址的有效物流追踪单号,卖家保护政策将对于您所有“未收到物品”的争议提供保护。

 

什么时候放款?

卖家每60天会收到一次货款(优选及以上级别卖家为15天),放款日为每个月的1号和16号(或节假日后的第一个工作日)。物流显示妥投才会向卖家放款。访问收货放款须知查看更多详情。

 

如何退款给买家:

访问我该如何处理退款?查看更多详情。


我住在美国境外并且没有美国银行账户。我怎样才能收到货款?

Tophatter与Payoneer合作,让美国境外的卖家可以将资金提取到您当地的银行账户或万事达借记卡中。Payoneer通过实现200多个国家和100种货币的无缝支付,来帮助全球企业支付。