Which shipping carriers or tracking formats are accepted?
All orders on Tophatter must ship with tracking. Only orders tracked to the point of delivery with valid tracking will be eligible for seller protection:

Starting September 14th, 2018, sellers whose majority of shipments originate in China must ship with Tophatter Express, S.F. Express or S. F. International.
Recommend and Reliable Carriers:
  1. U.S. Postal Service (USPS)
  2. China EMS
  3. UPS
  4. FedEx
  5. Australia Post
  6. DHL eCommerce / DHL Global Mail
  7. DHL Global Mail Asia
  8. S.F. Express
  9. S.F. International
  10. UBI Logistics Australia (Not allowed for US orders)
  11. Yodel Domestic (UK orders only)
  12. Chukouyi (US only)
Other carriers (NOT RECOMMENDED):
  1. 4PX
  2. Canada Post
  3. China Post (Not allowed for US orders)
  4. German Post DHL
  5. Hong Kong Post
  6. India Post (International)
  7. Korea Post
  8. Lasership
  9. Malaysia Post EMS / Poslaju
  10. OnTrac
  11. Singapore Post (Not allowed for US orders)
  12. Taiwan Post
  13. UPS Mail Innovations
  14. Wise Express (US only)
  15. Yun Express (Not allowed for US orders)
Items that cannot be tracked through to delivery will not qualify for Seller Protection.