Which shipping carriers or tracking formats are accepted?
All orders on Tophatter must ship with tracking. Only orders where tracking can be validated and tracked up to the point of delivery will be eligible for seller protection:

Recommend and Reliable Carriers:

  • U.S. Postal Service (USPS)

  • China EMS
  • UPS

  • FedEx

  • Australia Post

  • DHL eCommerce / DHL Global Mail

  • DHL Global Mail Asia

  • S.F. Express

  • UBI Logistics Australia

  • Yodel Domestic (For UK orders)


Other carriers (NOT RECOMMENDED):

  • 4px

  • Asendia USA

  • Canada Post

  • China Post (Not acceptable for US orders)

  • DHL Hong Kong

  • EMPS Express

  • EUB

  • German Post DHL

  • Hong Kong Post

  • India Post (International)

  • Korea Post

  • Lasership

  • Malaysia Post EMS / Poslaju

  • OnTrac

  • S.F. International

  • Singapore Post

  • Taiwan Post

  • UPS Mail Innovations

  • Yanwen

  • Yun Express

Orders shipped with other carriers and/or orders that cannot be tracked through to delivery will not qualify for Seller Protection.